LOCK
The Anne & Valentin LOCK eyeglasses, with plastic frame, are an explosion of style. An accessory that captures attention, while offering clear and protected vision.
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Frequent questions
On the Ottica Occhi Blu website you can find a guide to eyewear sizes, which helps you choose the most suitable size based on the shape of your face and your needs. In addition, each model of sunglasses or eyeglasses has specific measurements, such as the length of the temples, the width of the bridge and the size of the lenses. If you have further doubts (contact us) and you can take advantage of the free assistance of our stylists and opticians.
All items are covered by a 24-month warranty from the date of purchase against manufacturing defects. All items purchased on the Ottica Occhiblu online store are 100% original and authentic. All items are delivered in their original case with certificate of authenticity and accessories.
We accept all the most popular payment methods:
- Bank transfer: only for orders shipped to Italy.
- Visa, Mastercard and American Express credit card, the latter only for payments in Euros and USD.
- PayPal: In addition to the PayPal account service, this system allows you to use Discover and other cards, it is not necessary to be registered with them.
- Klarna: allows payment in three convenient interest-free installments.
Your order will be shipped anywhere in the world within 1 business day if the items are in stock. If one or more items ordered are not available immediately, we will send an email within 1 working day with the estimated waiting time. The waiting time is approximate and depends on the availability of our suppliers.
-Italy: 1 working day (islands 2 working days)
-EU/UK : 1 to 2 working days
-USA/CANADA : 3 to 4 working days
-Rest of the world : 4 to 6 working days
Ottica Occhiblu relies on TNT for national shipments and DHL for national and international shipments. Both couriers guarantee a fast, safe and reliable shipment. The telephone number requested at checkout will be used by the courier in case of non-delivery or various problems. In the event of non-delivery, the courier will contact the recipient to rearrange the delivery with further instructions.
Order tracking is possible through the shipping companies' websites. At the time of shipment, the customer will receive an email with the tracking number useful for tracking the shipment.
DHL :https://www.dhl.com/it-it/home/tracciabilita.html
Customers can return or exchange within 30 days of receiving the product. The glasses must not have been used and with the original accessories. In the event of a return, the customer will be refunded the amount paid, excluding shipping costs. For more information, please contact customer service.